





Downloads, pageviews, or impressions rarely predict retention or revenue. If a metric looks amazing yet fails to influence decisions, demote it. Replace with activation, habit frequency, or revenue per active. Great storytelling celebrates progress, but the craft demands ruthless linkages between actions and durable value.
Averages blur the lived experience of users. Segment by channel, device, plan, or geography. Inspect distributions, not just means. Follow a cohort across weeks to see whether short-term lifts persist. Use medians for skewed data. Let outliers trigger investigation rather than drive strategy prematurely.
Do not keep tweaking until a tiny experiment finally spikes. Predefine sample sizes and decision thresholds. Run fewer, clearer tests. When results are ambiguous, capture learning and move on. The objective is momentum, not courtroom-proof certainty, especially when time and cash are brutally limited.